Get in Touch with ZAVIRAI

Thank you for visiting ZAVIRAI.

We are committed to providing reliable customer support and helping you with any questions regarding our products, orders, shipping, returns, and other service-related matters.

If you need assistance, please contact our customer support team through the information below.

Customer Support

Customer Support Email:
service@zavirai.com

For questions regarding:

• Order status
• Product information
• Shipping inquiries
• Return and refund requests
• General customer service questions

Please contact us by email and our team will assist you.

Customer Service Hours

Monday-Friday
9:00 AM-6:00 PM PDT

We aim to respond to customer inquiries as soon as possible during our customer service hours.

Return & Refund Assistance

At ZAVIRAI, customer satisfaction is important to us.

Eligible products may be returned within 180 calendar days from the date of delivery according to our Return & Refund Policy.

If you would like to request a return, please contact our support team:

Email:
service@zavirai.com

Please include your order number and relevant details so we can process your request efficiently.

Business Information

ZAVIRAI is owned and operated by:

Hangzhou Pengjincheng Technology Co., Ltd.

All purchases made through:

Website:
https://zavirai.com

are processed through Hangzhou Pengjincheng Technology Co., Ltd.

Company Details

Brand Name:
ZAVIRAI

Legal Company Name:
Hangzhou Pengjincheng Technology Co., Ltd.

Brand Representative:
Zhang Shouming

Business Address:
Room 1401-40, No. 26 Jiefang Road, Shangcheng District, Hangzhou, Zhejiang Province, China

Phone Number:
+86 18521634782

Email:
service@zavirai.com

Contact Form

If you prefer to contact us through our website, you may submit your request through our contact form.

Please provide:

• Your name
• Email address
• Order number (if applicable)
• Details of your request

Our customer support team will review your message and reply during business hours.

Last Updated: October 11, 2026