Privacy Notice

Last Updated: October 11, 2026

ZAVIRAI respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use, disclose, and protect your information when you visit or make purchases through:

Website:
https://zavirai.com

This Privacy Notice applies to customers and visitors who access our website, purchase our products, or communicate with our customer service team.

1. Information We Collect

When you visit ZAVIRAI or place an order, we may collect the following types of information:

Personal Information

We may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Billing address
Shipping address
Payment-related information
Order details
Customer service communications

This information is collected when you:

Create an account
Place an order
Contact customer support
Request returns or refunds
Subscribe to marketing communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Website interaction information
Referral sources

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use collected information for purposes including:

Processing and fulfilling orders
Providing customer support
Managing returns and refunds
Sending order confirmations and updates
Improving our products and website experience
Preventing fraud and unauthorized transactions
Maintaining website security
Providing marketing communications when permitted

3. How We Share Information

We do not sell your personal information.

We may share information only when necessary to operate our business, including:

Payment Service Providers

Payment information may be processed securely by third-party payment providers.

Shipping and Fulfillment Partners

We may share necessary information with shipping providers to deliver your orders.

Service Providers

We may work with trusted service providers that assist with:

Website hosting
Analytics
Customer service tools
Marketing services
Website security

These providers are authorized to use information only for providing services to us.

4. Cookies and Tracking Technologies

ZAVIRAI uses cookies and similar technologies to improve website functionality and understand customer interactions.

Cookies may be used for:

Essential Cookies

Required for:

Shopping cart functions
Checkout processing
Website security

Analytics Cookies

Used to understand:

Website traffic
Visitor behavior
Website performance

Marketing Cookies

May be used to provide more relevant advertising and marketing experiences.

You may control cookie preferences through your browser settings or available privacy preference tools.

5. Payment Security

Payments made through ZAVIRAI are processed using secure third-party payment providers.

We do not store complete payment card numbers on our servers.

Payment information is handled according to the security practices of the applicable payment provider.

6. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Maintain business records
Comply with legal obligations
Resolve disputes

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to your personal information
Requesting correction of inaccurate information
Requesting deletion of personal information
Requesting information about how your data is used
Opting out of certain marketing communications

To make a privacy-related request, please contact us.

8. Children's Privacy

ZAVIRAI does not knowingly collect personal information from children under the age required by applicable privacy laws.

If you believe that a child has provided personal information without appropriate authorization, please contact us and we will take reasonable steps to address the situation.

9. Business Information and Privacy Contact

The website:

https://zavirai.com

is operated by:

Hangzhou Pengjincheng Technology Co., Ltd.

10. Customer Support

For questions regarding privacy, orders, returns, or other customer service matters, please contact:

Email:
service@zavirai.com

Customer Service Hours:

Monday-Friday
9:00 AM-6:00 PM PDT

11. Returns and Customer Information

If you submit a return or refund request, we may process information related to your order in order to verify eligibility and complete the request.

Eligible products may be returned within:

180 calendar days from the date of delivery

according to our Return & Refund Policy.

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.